FQA

FAQ

Q: Where do you ship?
A: We currently ship to customers across Canada and the United States.

Q: How long does shipping take?
A: Orders are processed within 1–3 business days. Delivery time is typically 3–7 business days within Canada and 5–10 business days to the United States.

Q: Do you offer returns?
A: Yes, we accept returns within 30 days of delivery. Please refer to our Return & Refund Policy for full details.

Q: How do I start a return?
A: To request a return, please contact us at info@powersoon.ca with your order number and reason for return.

Q: Are your products factory direct?
A: Yes, we work directly with our manufacturing facility, allowing us to offer competitive pricing and consistent product quality.

Q: How can I contact you?
A: You can reach us at info@powersoon.ca or by phone at +1 6047283726.

Q: Do you ship from Canada?
A: Yes, our North American operations are based in Canada, which helps ensure faster delivery and better customer support.